BUILDING CONSUMER TRUST THROUGH GOOD HYGIENE PRACTICES

Agricultural Development and Commercialization

Mekong Institute (MI) continues to lay the groundwork in building a food safety culture as it rolled out its fifth PROSAFE training program on “Good Hygiene Practices (GHP) in Restaurant and Canteen” to help more food businesses secure a GHP logo and hygiene certificates for deeper consumer trust on products and services.

Targeted towards 20 Cambodian food service operators from restaurant and catering businesses, MI’s sessions from February 3 to 5, 2021 will introduce the basic principles of food safety, hygiene and sanitation, as well as present food safety hazards and control systems.   

“It is important for us to widen partnerships, so we can collectively strengthen regulatory systems and provide more training and education programs to protect public health and contribute to the return of tourism in Cambodia against a COVID-19 landscape,” Ms. Maria Theresa S. Medialdia, MI Director of Agricultural Development and Commercialization, said during the opening session.

Ms. Medialdia acknowledged the strong support of Cambodia’s Ministry of Health (MOH) in establishing food safety in the country. She explained that MI and the Food Safety Bureau of the Department of Drug and Food (DDF) have been delivering targeted capacity building support in the last three years to effect behavioral change among the agri-food industry for the reduction of food hazards and risks among Cambodia’s populace.

Dr. Heng Bunkiet, Director of DDF from Cambodia’s MOH, emphasized that the training was also an opportunity for participants to learn from a range of experts on ways forward to secure sustainable profits from their food businesses.

“When there is ownership of the quality of services and products, business operators can maintain customer loyalty and be competitive in the food market,” he stated.

During the three-day program, MI training participants will be exposed to up-to-date approaches and guidance on the conformance and compliance with food safety and hygiene requirements. Specifically, food safety experts will present relevant legislation, as well as standards on food storage, food preparation, pest control, personal hygiene, and cleaning and sanitation of food premises.

“This partnership between government, MI, and our association is a strong testament of our shared commitment to elevate our food industry,” Ms. Horn Raskmey, Manager of the Cambodia Restaurant Association, said. She added that during the pandemic when food businesses are in a downturn, trainings such as the ones provided by MOH and MI are tools for business owners to strengthen their resiliency and food safety acumen.

Supported by the New Zealand Aid Programme, the three-day training is the first PROSAFE activity in 2021. As an in-country program, MI facilitators will be supervising via digital channels, while local experts will provide onsite lectures and discussions, as well as a field visit in restaurants to highlight best food safety management system practices.

Formed in 2018, PROSAFE focuses on strengthening food safety and quality control systems in the agri-food sector amid the current global health crisis. It also promotes a more inclusive public-private network to further sustain a safe food culture in Cambodia, Lao PDR, Myanmar, and Vietnam.

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Mrs. Guohua Liu

Director, Sustainable Energy & Environment (SEE) Department

Mrs. Liu Guohua is the Director of the Sustainable Energy and Environment Department at the Mekong Institute. Prior to this role, she worked in the Department of International Economic Affairs at the Ministry of Foreign Affairs of China, where she played a key role in shaping and implementing China’s cooperation strategies with UN development agencies. During this time, Mrs. Liu was actively involved in advancing initiatives related to the Sustainable Development Goals (SDGs), with a focus on climate change and green development. Additionally, she contributed to the evaluation of projects funded by various Chinese initiatives, such as the Global Development and South-South Cooperation Fund, Lancang-Mekong Cooperation Special Fund, etc.

In addition to her work in the Department of International Economic Affairs, Mrs. Liu has an extensive diplomatic background. She spent 7 years in the Department of African Affairs, followed by a 4-year tenure at the Chinese Embassy in Lao PDR, where she gained deep expertise in both Southeast Asian and African affairs. These diverse experiences have played a crucial role in shaping her approach to sustainable development and international collaboration, particularly in building regional partnerships and tackling global challenges like climate change.

She holds a Master’s degree in Economics, with a specialization in Finance, from the Central University of Finance and Economics, and a Bachelor’s degree in Economics, specializing in International Economics and Trade, from the Shanghai University of International Business and Economics.